Privacy Policy

Effective Date: This Privacy Policy was last modified on June 16 2025

          • copies of correspondence by any available means between you and us, and between you and the Service providers;
          • details of your usage of the Website (such as traffic data, location data and length of user sessions);
          • feedback on and responses to surveys conducted by Trip Guru relating to the Services and newsletters which may be published, circulated or distributed by Trip Guru;
          • Information automatically collected and stored in our server or the server of our third party service provider as a result of you using or accessing this Website (including the log-in name and password for your User Account, your computer’s Internet Protocol (IP) address, browser type, browser information, pages visited, previous or subsequent sites visited).

                    How do we collect your information?

                        Sharing your information

                          • any member of TripGuru and our internal contractors and staff;
                          • travel providers (e.g. transport companies, tour companies);
                          • other third-party operators (i.e. local operators, couriers, mailing houses, payment processors, etc.);
                          • other suppliers and service providers (e.g. hotels, transfer drivers, etc.); and
                          • in some cases, Government authorities
                            • IT Service Providers: We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, support and troubleshooting for quality assurance purposes, payment processing, analysis and other services for us, which may require them to access or use information about you.
                            • Marketers: We work with a global network of partners who help us market and promote our products (for example, by providing consulting and sales services), who send marketing material for us, generate leads and resell our services.
                            • Research: We use third parties to assist us with research and analytics, including surveys, interviews and other data gathering. We may share your information with these partners in connection with their services.

                                        Cookies

                                            Transfer of Information Overseas

                                                    Security precautions

                                                        Usage of Information

                                                                      Disclosure of Information

                                                                      • To successfully complete a reservations or otherwise implement our Terms of Use;
                                                                      • To the relevant Operator in connection with a Service which you have made reservations for or intend to make reservations for;
                                                                      • To the relevant User in connection with the Services the tour provider is offering;
                                                                      • To our third party service providers (including Google Analytics) for the purposes of data analysis, marketing, market research, and to otherwise provide with customer services
                                                                      • If and to the extent required by any applicable law, order of court or requests by any governmental authority to make such disclosure.
                                                                      • In case of a corporate transaction, in connection with the sale, merge, acquisition, or other corporate reorganization or restructuring of our corporation: Personal Information may be hereto disclosed, shared or transferred to the new controlling entity or its authorized third party for carrying on our business;
                                                                      • To our advisors, agencies or other parties concerned in order to protect the rights and property of Trip Guru.
                                                                      • In any other case, to any third parties with your prior written consent.

                                                                        Data Access, Correction, and Deletion

                                                                        • You can ask us to update any inaccurate, incomplete or out-of-date information we hold about you
                                                                        • You can ask us to provide you with a copy of the information we hold on you, or that we transfer that information to another service provider
                                                                        • You may request that we stop processing or using your information
                                                                        • You may request that we delete any / all information we hold about you
                                                                        • You may withdraw consent that you have provided to us
                                                                          • withdraw consent to our use of your information for marketing purposes;
                                                                          • object to the processing of your personal data, where we collect your personal data for our legitimate interest;
                                                                          • request your personal information be transferred to yourself or a third party without hindrance in a commonly used format.

                                                                                  Contact us

                                                                                              Retention

                                                                                                    How we keep your information secure

                                                                                                            Changes to our Privacy Policies

                                                                                                                    Severance

                                                                                                                      Governing Law